Bent prongs can occur for a number of reasons, whether its because you’ve accidentaly dropped a heavy object on your ring, the prongs have been caught by cloth, you closed the door on your ring or it was slammed against an object. In these situations, you run the risk of one prong or several prongs being misshapen, pulled off of the diamond or broken off entirely. After you’ve identified the damage, you should bring in your ring to to us to get it properly assessed and fixed.
Missing Side Stones
If any of your side gemstones are missing, it is critical to bring your jewelry in to us to assess why it happened and the cost to replace it.
Bent Bottom Shank
Picking up heavy weights (with most of the weight resting on the bottom of the ring,) hitting something too hard, or any strenuous work could ultimately result in bending the bottom half of your ring. In the event of this happening, bring the ring in to us so we can figure out why this happened and give you options on correcting the issue.